Rethinking Training Strategies for Leadership Development
- Tod Langley
- Nov 10, 2024
- 2 min read
In recent years, there has been a growing recognition among community leaders that traditional training methods are inadequate for effective leadership development. Despite the commendable efforts of first responders to save lives, many incidents have highlighted the deficiencies in decision-making processes, resulting in tragic outcomes. A 2022 survey by Police1 revealed that only 22% of police agencies had conducted interagency mass casualty incident response training within the past year.

The Voice of Experience
Tod Langley, CEO of Crisis Response Leader Training (CRLT), Inc., emphasizes that current training approaches fail to equip leaders—whether in law enforcement, fire and rescue, or non-responder roles such as businesses and schools—with essential problem-solving skills needed during major incidents. He points out that the dynamics of mass casualty events, like active shooter situations or hazardous material incidents, require comprehensive training that goes beyond conventional methods.
The Rise of Active Shooter Incidents
Statistics from the U.S. government confirm an alarming increase in active shooter incidents. Despite this trend, there has been little progress in adapting leadership training strategies to meet these challenges. Langley describes this stagnation as the "Adaptation Flatline," stating that existing training methods are ineffective and often disconnected from the critical tasks leaders must perform.
Limitations of Traditional Training

Traditional training typically involves individual and team drills where leaders are often sidelined from performing their essential roles. This approach leads to a steep learning curve and a rapid decline in knowledge retention—studies suggest that 70-90% of information presented in training is forgotten within a month. Furthermore, high-cost training exercises often devolve into fragmented team-level activities instead of cohesive events that enhance preparedness for significant incidents.
A Call for New Approaches
To improve knowledge retention and flatten the forgetting curve, several factors need to be integrated into training programs:

Full-spectrum problem-solving
Visual and auditory stimulation
Active and performance-based learning
Multi-disciplinary approaches
Increasing scenario complexity
Repeated practice to achieve proficiency
Unfortunately, these elements are challenging to implement within traditional certification programs. Many online courses fail to engage participants or address real-world stressors effectively.
Embracing Innovative Solutions
A hybrid approach that combines hands-on experience with advanced technologies like modeling and simulations. He believes that affordable, engaging training focused on leadership development can significantly enhance proficiency among responders and organizational leaders alike.While Virtual Reality (VR) offers valuable training opportunities, it often focuses on individual skills rather than leadership development. Langley suggests that tabletop exercises are more suited for cultivating complex problem-solving abilities among leaders.
The Future of Training
The ideal solution involves creating a unique hybrid training platform that automates traditional tabletop exercises while providing statistical feedback to participants. This would reinforce foundational doctrines and policies while allowing for adaptive discussions on incident plans.Langley envisions a future where leaders can access these tools anytime to build upon their initial training and certifications. Such innovations would enable seamless collaboration across various organizational levels—from emergency responders to school administrators—enhancing preparedness for diverse incidents beyond active shooter scenarios.
CRLT is at the forefront of this initiative, pioneering hybrid AI solutions for decision-making in incident management training. By leveraging technology, CRLT aims to simulate various emergency situations—ranging from workplace violence to natural disasters—allowing leaders to train repeatedly in a safe environment. This approach not only facilitates knowledge retention but ultimately aims to save lives during critical incidents.
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